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The Calendar is Fast Running out of dates

WAYPOINT

We are looking at trying to set up a 12 month course calendar on the website so students are more aware of what courses are available during the year in their area. If you could supply me with 3 or 4 dates for the courses you would like to run in your area that would be great. For example: 3 Day Skipper, 2 VHF and 2 Boatmaster (with dates). While we accept that these dates may not all go ahead, at least it gives the students a choice throughout the year and the knowledge that courses are run year round.

Thanks for all your hard work throughout the year. It has been a year of big upheavals and learning on my part and I thank you all for your support. You are fantastic!


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2017 Tutor Forum Brief Notes

Mike Brown – General Manager

Some highlights for 2016-17

11228 Certificates were issued for CBE courses

36000 Certificates were issued for the Safe Boating Programme

EER – External Evaluation Review – NZQA – Coastguard Boating Education has become a category 1 organisation – this means the NZQA is confident in our ability to deliver quality courses and that is thanks in large part for the hard work the tutors do.

Tutor payments are now being made fortnightly – the same date all staff receive their pay.

There is an increasing engagement with the maritime industry which is reflected in the support of CBE in direct sponsorship and other support (e.g., promotional prizes)

There are some challenges in being a part of organisations such as NZQA

· Increased compliance, they want to know what our "Outcomes" are. Are we changing peoples’ behaviour and how can we demonstrate this?

· Are our courses relevant?

· Are our students applying the knowledge they are gaining and how can we show evidence of this?


Mike discussed that the forum format and the tutor accreditation process are undergoing review.

· Is the current format of the tutor forum relevant?

· Should/could the forum be regional rather than based in Auckland?

· Is attending the forum the right path for tutors to keep their accreditation?


Mike suggested there be a ‘beginners boating course’ – less than Day Skipper for those who don’t want to be skipper, but need to know basic information. E.g. what does 15kn wind speed mean? How to turn on a radio, where can I go for weather information, what the basic maritime terms mean. Some tutors suggested that rather than a new course that there could be some sort of discount for a whole family to attend a DS course.

It was also suggested that in this day and age numeracy and literacy could make moderation difficult especially in the online courses. There needed to be recognition in the difference between recall and competency.

Mike discussed classroom courses and online courses and how online is as popular as classroom for Day Skipper and certainly useful in the regions where getting a class together could be difficult, also for SAR, however there would always be a need for classroom courses.


Melanie Best National Education Coordinator

We need to work together on what works for you the tutor to run a class.

We have a list of people who have made contact with us about doing a course. I can send you that list or we can work together to get them onto a course. When we ask you for a date we always contact those on the list as well as those in the transferred student list – those upgrading from Home Study or those who registered and their course was cancelled for whatever reason – to let them know the new dates.

How can we upskill our students? If they do a VHF course how can we get them to do a Day Skipper or an engine maintenance course? Why are they doing courses, and are they looking at travelling with their knowledge? What can we do to help them with that?

Sometimes we have too many courses in an area. Sometimes we have reached a saturation point for a time, and sometimes there just not enough people to run a course for a while. When that happens maybe we need to diversify the offering? Who do you know that you can talk to that may be interested in holding a course? Remember you – the tutor – lead the way. You control the when and the where, advise me of all that and I will collect the money  I work for you.

Administration – there seems to be some confusion about what to do with Day Skipper marking and course packs – there are always instructions in the pack you are sent. However this is the instruction:

After the assessment, please send all completed assessments with a completed assessment batch cover sheet to the marker nominated with (where applicable):

· Completed open candidate form (pink)

· Unused assessments for any ‘open’ candidates. Note: unused assessments may be retained by tutors for scheduled assessment dates only.

· Any completed warrant/ID card or unit standard applications (including payment)

· Any unused course packs with their associated assessment

Please make sure you read all your instructions, and if you need bigger bags or another bag a quick email to Tracy Peers or Mel Best will get one in the post to you.

Please don’t forget to complete all the paperwork. Yellow forms give us all the information on the course. We need this information for the NZQA. It also has a spot for you to comment on how the course went. Please also ensure your students complete the entire front page of the assessment. That is the last time we can collect the required data.

Did you have a student not complete for whatever reason? Then you need to complete the pink form and either let us know you are going to complete them and have kept the assessment or send the assessment back with the pink form.

Please don’t forget to invoice us in a timely manner; don’t ask us 12 months later what courses you ran and expect us to know how much you need to invoice us for.

Remember, my job is to help you run as many courses as you want to teach. If you need advertising resources, brochures or advice, we are here to facilitate your success.

Steve Crockett Training Manager – CBE & RYA

The TM looked back at a little history of boating education in NZ and how many courses we have developed since the beginnings of CBE. He gave a short insight into the complexities of making alterations and updates to courses and course materials.

He reflected on the take up of the MSROC certificates since its introduction last year, and advised that many Australian Limited Coast Stations were now installing DSC receivers as a matter of course.

In Water Survival (Replacing Basic Sea Survival) course has been sent to NZQA for Consent to Assess and we expect that to be granted to us in a matter of months – Still waiting on this – Nov 2017.

The Training Manager (TM) added to the General Manager’s (GM) praise of the tutors with regard to our successful outcome from the recent NZQA Evaluation Review. He particularly pointed out the part of the report which states, “The students and the stakeholder organisations interviewed spoke very highly of CBE’s teaching staff, and written student evaluations confirmed this.”

The TM ran a presentation and workshop on the Sunday for tutors wishing to deliver MSROC classes, and also enabled those tutors to undertake the MSROC certificate gratis; a course which would ordinarily attract an examination fee of $150.

18 of the tutors in attendance at the forum chose to take advantage of this opportunity and had a great deal of fun playing with the radios and sending DSC alerts.

James O’Malley – Literacy Aotearoa

James shared a DVD of his experiences as a person who had learning difficulties and some suggestions as to how that could be mitigated.

· Walking into a class is a major step for someone who has literacy issues

· You will never know that person has a problem - they become masters at hiding it and the older they get the better at hiding it or manipulating someone else to do it for them

· If you think a person needs assistance in a quiet time ask them, they will probably say no but persist.

· A person with literacy issues needs to trust the tutor and this is their biggest and most shameful secret.

· People with issues often won’t show you their workbook, they will hide their writing

· Sitting next to a person you think needs help is better than standing over them

· Teaching by example rather than doggedly working through the manual is another way to help

More information and tips are available at http://www.literacy.org.nz/ if you need resources they are available. If you live in a region there are resources available – ask

Discussion arising from James’ talk:

  It was suggested there could be a video developed to encourage people that if they need help they can get it from us.


  How can we balance the NZQA requirements with the student’s needs – how do we stay student focused?


  What can we do to prepare our students for what they are going to be learning


Jason Rowledge – Training Manager Commercial

CIDMO – our first year – 12 Graduates and 88 active learners at the time of the forum

Modules under improvement:

· Boatmaster – is a 70% pass good enough? What is required to evidence competency

· How do we ensure competency in critical areas e.g. Col Regs.

· RADAR - Aligning our course to match SRL requirements

· Course duration and assessment

· Legal & Moss - Content and assessment under review and improvements being made

· WSoCC - Stability section has been re-written with review of assessment pending

· Crowd Management - A new course under construction Required for the passenger endorsement to SRL

Importance of the Training Record Book and where it fits into the programme:It is a record/proof of practical learning

  It must be authentic, logical in its presentation – easy to follow

  Provides a story to the practical competencies gained whilst completing the book

  A TRB must be approved by CBE to gain the CIDMO and then by the MNZ examiner to gain your SRL

Lesson learned:

· Where possible, you (as the tutor) identifying any CIDMO candidates within your courses can be helpful.

· Without diluting the importance of any recreational learners our CIDMO candidates need their learning and comprehension of the topics to be at a higher level. In a positive way, this can be used this as an opportunity to test their knowledge further and other learners should benefit.

· Each CIDMO assessment is provided with detailed feedback by me, one on one to the learner, focussing on any areas of weakness and further tuition required to ensure their knowledge is at the commercial requirements

· Our mentoring system is much of the reason our modular and flexible learning is succeeding, it is the glue that binds the programme together and minimises the chances that learners get lost within it.

General Discussion

· CPD – there was general discussion around what tutors wanted with Continuing Professional Development

· Tutors being kept up to date by sitting assessments for the courses they teach on a regular basis

· Workshops for tutors

· Peer review – moderate each other

· Review your own course and critique yourself – how many times did I say ‘um’?

Forum Feedback Survey: Key Points

Topics for 2018 Forum:

Those who responded asked for more tutor development with suggestions being teaching styles, strategies for people with learning difficulties, discussions about new technologies and various workshops on different courses that tutors wish to teach.

Dates for 2018 – September is still the preferred month, however we will avoid the Father’s Day weekend which is also Merchant Navy Day 3rd September.

Most would not come to a dinner if it was offered, although those that did come to the dinner seemed to enjoy it.

Most of you found the networking opportunities valuable.

The single most valuable thing those who responded to the forum were: the literacy talk and the MSROC workshops.

Additional Comments:

A Professional Facilitator – making the Forum more of a FORUM for discussion; suggestions of Regional forums with National ones alternate years. Most enjoyed the forum; Videoing the Forum to enable those who couldn’t attend would be beneficial.

Thank you to all those who attended the forum and responded to the survey.

Mel Best

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